Refund policy

We want you to love what you ordered. But we also know things don't always go as planned.

When you can return

We accept returns within 7 days of delivery, no questions asked, as long as the product is unused, unwashed and has all original tags intact. If it looks worn, we won't be able to process the return.

What's eligible

All clothing items are eligible for return or exchange. Perfumes and fragrance products (AURA X) are non-returnable once opened for hygiene reasons. If you received a sealed perfume and there's a defect, we'll handle it case by case.

Damaged or wrong item

If we mess up wrong size sent, wrong product or something damaged we'll make it right at no cost to you. Just send us a photo of the item within 48 hours of delivery on WhatsApp (+91 73581 04074) or DM us on Instagram.

How refunds work

Once we receive and inspect the returned item, we'll initiate the refund within 3-5 working days. Refunds go back to the original payment method. If you paid COD, we'll transfer the amount to your bank account (you'll need to share details with us).

For size exchanges or returns where there's no fault on our end, the return shipping cost is on the customer. We'll cover it if the mistake was ours.

How to raise a return

WhatsApp us at +91 73581 04074 with your order number and reason for return. That's literally it.